Privacy Policy

  • Social Security number and checking account information
  • Account Balancesand Account transactions
  • Transaction or loss history and Overdraft history
  • Our joint marketing partners include credit card companies.
Greater Springfield Credit Union Privacy Policy
FACTS WHAT DOES GREATER SPRINGFIELD CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and checking account information, Account Balances and Account transactions, Transaction or loss history and Overdraft history
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Greater Springfield Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does GRSCU share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies Yes Yes
For our affiliates’ everyday business purposes –
Information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes –
information about your creditworthiness
No We do not share
For affiliates to market to you No We do not share
For non-affiliates to market to you No We do not share
Questions? Call (413) 782-3161 or go to www.grscu.org or by mail at 1030 Wilbraham Road, Springfield, MA 01109
What we do
How does GRSCU protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does GRSCU collect my personal information? We collect your personal information, for example, when you
  • Open an account or Apply for a loan
  • Provide account information
  • Provide mortgage information
  • Share your driver’s license
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State law and individual companies may give you additional rights to limit sharing.

Definitions
Non-affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Greater Springfield Credit Union does not share with non-affiliates so they can market to you.
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
Other Important Information
For Massachusetts Members – We will not share personal information from deposit or share relationships with non-affiliates either for them to market to your or for joint marketing – without your authorization. State Law – If you give us written permission to share information about your electronic fund transfers, such permission will expire after 45 days.

Texting Terms and Conditions

You will receive periodic messages from Greater Springfield Credit Union.  Message frequency may vary.  Reply STOP to unsubscribe or HELP for assistance, email or phone number.  Standard messaging and data rates may apply.  For more information, see our privacy policy at Privacy Policy :: Greater Springfield Credit Union.  

  • Opting In: By signing up for our SMS Program, you consent to receive marketing and informational messages via text.  Consent is not required for purchases.  Message and data rates may apply.  Frequency may vary.  
  • Opting Out: To stop receiving texts, reply STOP to any message.  You may receive a confirmation text upon opting out.  Only these exact commands will be honored.  
  • Program Description: Messages may include promotions, updates, and product-related information.   
  • Cost and Frequency: Standard messaging and data rates apply.  Message frequency varies based on your engagement.   
  • Support: For help, reply HELP to any message or email Info@grscu.org.  Opt-outs must be done via text.  

Need Assistance?

Call (413) 782-3161