US Patriot Act

Important Information about Procedures for Opening a New Account

To help the government fight the funding of terrorism and money laundering activities, Federal Law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.

What this means to you: When you open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

This law requires us to gather and maintain specific information on our members.

Thank you for your assistance.

Need Assistance?

Call (413) 782-3161

Attention members : If you should receive a call or text message from the Fraud Detection Center, please be advised this is NOT a scam. Our debit card processor (Fiserv) will reach out if there is any suspicious activity on your card. Please know that it is safe to discuss your transactions with them as they are working with us to offer your account protection. The number to call back in the event of a missed call is 1-844-682-4502. Thank you, and please reach out with any questions or concerns.