Privacy Policy

  • Social Security number and checking account information
  • Account Balancesand Account transactions
  • Transaction or loss history and Overdraft history
  • Our joint marketing partners include credit card companies.
Greater Springfield Credit Union Privacy Policy
FACTS WHAT DOES GREATER SPRINGFIELD CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Greater Springfield Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does GRSCU share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies No We do not share
For our affiliates’ everyday business purposes –
Information about your transactions and experiences
No We do not share
For our affiliates’ everyday business purposes –
information about your creditworthiness
No We don’t share
For affiliates to market to you No We don’t share
For non-affiliates to market to you No We don’t share
Questions? Call (413) 782-3161 or go to www.grscu.org or by mail at 1030 Wilbraham Road, Springfield, MA 01109
What we do
How does GRSCU protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does GRSCU collect my personal information? We collect your personal information, for example, when you
  • Open an account or Apply for a loan
  • Provide account information
  • Provide mortgage information
  • Share your driver’s license
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State law and individual companies may give you additional rights to limit sharing.

Definitions
Non-affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Greater Springfield Credit Union does not share with non-affiliates so they can market to you.
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
Other Important Information
For Massachusetts Members – W will not share personal information from deposit or share relationships with non-affiliates either for them to market to your or for joint marketing – without your authorization. State Law – If you give us written permission to share information about your electronic fund transfers, such permission will expire after 45 days.

Need Assistance?

Call (413) 782-3161

GRSCU is taking extra precautions to safeguard the health and well being of our members and employees. As of March 17th, our East Longmeadow office will be closed and transactions will be limited to the member service and drive up windows at the main office. More Information